Electronic Refund Enrollment for the Spring 2026 Semester:
We are currently transitioning to BankMobile for our student refunds.
You may be receiving a notice from BankMobile Disbursements (BM Technologies) about West Texas A&M University’s new student refund program. If you have received this message, please be assured that it is legitimate and not spam or phishing.
To provide more flexible and convenient refund options, WTAMU has partnered with BankMobile Disbursements to deliver financial aid refunds beginning January 2026. Moving forward, refunds will no longer be processed in-house and will instead be issued through BankMobile.
Important: If you do not set up your refund preference with BankMobile, your refund may be delayed. If you previously set up a BankMobile account in July 2025, you may be asked to re-enroll due to system updates designed to better serve our students.
Refund Delivery Options
All students will be asked to select one of the following options:
Deposit to an Existing Bank Account
• Funds are sent the same business day BankMobile receives them from WTAMU
• Most banks credit the funds within 1–2 business days
Deposit to a BankMobile Vibe Account
• Open a BankMobile Vibe checking account (identity verification required)
• Funds are deposited the same business day BankMobile receives them from WTAMU
All students will be asked to select a refund delivery preference from the options listed above. Here’s what need to do:
- Look for the Personal Code
Starting in January, students should look for their Personal Code. It will arrive in by email from BankMobile, and by mail in a bright green envelope. Students may use any code assigned to them to select their refund preference.
- Select how you want your money delivered
Once your Personal Code arrives, students should go to RefundSelection.com and enter their code to select how they would like to receive their money. If students select the BankMobile Vibe Checking Account as their refund choice, they will receive a temporary virtual Debit MasterCard® to use until their physical card arrives in the mail.
For more information, visit BankMobileDisbursements.com/refund choices/
At this time, we are advising students to ALSO enroll in direct deposit using our traditional enrollment method while we work through this transition.
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Log into Buff Connect and select Buff Advisor
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Select Banking Information
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Select Add Account
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Make sure ACTIVATE is selected and hit Next
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Add your routing and checking/savings info
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Hit Submit and that’s it!
*These refunds are for credit balances on student accounts
Refunds cannot begin to be released until:
- 3rd class day for Summer semesters
- 5th class day for Fall and Spring semesters
- Intersession semesters are not awarded aid and must be paid out of pocket or with an emergency loan