Services
- WT Home
  WT Home Page
- Network and Telecom Services
  The Network Services department works closely with the other departments of Systems Support to maintain a safe, cost-effective, reliable network for the faculty, staff and students of WTAMU
- Instructional Technology Services
  The ITS is dedicated to supporting and advancing teaching and learning by working collaboratively with staff, faculty and administrators, to provide quality services, programs and resources.
- Programming Services
  Programming Services is a part of the Division of Information Technology at West Texas A&M University, and is comprised of Buff Portal, Buff Advisor and WTClass.
- High Performance Computing Cluster
  The High Performance Computing Cluster is available to students and faculty who require high performance computing for research and learning purposes.
Technology
- Marmaduke Internet Innovation Center
  The Marmaduke Internet Innovation Center is your go to place to do projects and homework, with over 300 computers.
- Buff Print
  Print from anywhere on campus. Buff Print is the new cloud-based printing solution where you can send a print job to a printer on campus.
- Buff Roaming
  WTAMU is pleased to provide students, faculty, staff and guests wireless access to Internet resources and services, and not be constrained by physical network connectivity.
- Office 365
  WTAMU faculty, staff, and students qualify to receive a free license of Office 365 for personal use.
- Duo Authentication
  WT's new authentication procedure for unlocking your computer. FAQ's and information all in a click of a button.
- Open DNS
  WTAMU’s VPN now utilizes the Cisco Any Connect Open DNS Roaming Security Module. Learn more.
IT Community
- WT Home Page
  The main WT Website
- Accessibility
  Accessible electronic and information resources (EIR) are designed to support access that does not depend on a single sense or ability and can be used in a variety of ways.
- Information Security
  The Information Security Office supports the University mission, by overseeing the University’s efforts to provide a secure computing environment.
- Residential Network
  The residential network provides Internet access to the McCaslin Hall apartments and the following residence halls on campus: Buff, Centennial, Conner, Cross, Cousins, Founders, Guenther, Jarrett, Jones, Shirley, Stafford.
About
- WT Home Page
  The main WT Website
- Strategic Plan
  The strategic goals to achieve for all attending students of West Texas A&M University
- About
  Our mission is to transform the educational experience through innovation, technology, and customer service excellence.
- Copyright
  West Texas A&M University is committed to protecting copyrighted material. The unauthorized distribution of copyrighted material, including unauthorized peer-to-peer file sharing may subject you to civil and/or criminal penalties.
- Contact Us
  Contact information for the Chief Information Officer(CIO) and Information Technology Service Center

Last Review: 10/1/22

Statement

WTAMU shall implement procedures to properly control system maintenance. Controlling system maintenance addresses the information security aspects of the system maintenance program and applies to all types of maintenance to system components conducted by local or nonlocal entities. Maintenance includes peripherals such as scanners, copiers, and printers. Information necessary for creating effective maintenance records includes the date and time of maintenance, a description of the maintenance performed, names of the individuals or group performing the maintenance, name of the escort, and system components or equipment that are removed or replaced.

Applicability

This Control applies to all West Texas A&M network information resources. The intended audience for this Control includes all information resource owners, custodians, and users of information resources.

Implementation

WTAMU schedules, performs, documents, and reviews records of maintenance and repairs on information system components in accordance with manufacturer or vendor specifications and/or organizational requirements and;

Approves and monitors all maintenance activities, whether performed on site or remotely and whether the equipment is serviced on site or removed to another location;
Requires that authorized personnel explicitly approve the removal of the information system or system components from University facilities for off-site maintenance or repairs;
Sanitizes equipment to remove all information from associated media prior to removal from University facilities for off-site maintenance or repairs;
Checks all potentially impacted security controls to verify that the controls are still functioning properly following maintenance or repair actions; and
Includes appropriate information in related maintenance records.