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Complaints State by State

Complaint Process for Individual States

Download a PDF version of Complaint Process for Individual States

Alabama
Link not found for complaint process. General link:
http://www.ache.state.al.us/

Alaska
Link not found for complaint process. General link:
http://akadvantage.alaska.gov/

Arizona
http://azppse.state.az.us/student_info/compliance.asp

Arkansas
http://www.adhe.edu/SiteCollectionDocuments/AcademicAffairsDivision/ICAC%20Rules%20and%20Regulations/APPENDIXJ.pdf

California
http://www.bppe.ca.gov/forms_pubs/complaint.pdf

Colorado
http://highered.colorado.gov/Academics/Complaints/default.html

Connecticut
Forms are available:
http://www.ctdhe.org/

Delaware
Link not found for complaint process. General link:
http://www.doe.k12.de.us/

District of Columbia
For complaint process see section 2115 of regulations at:
http://www.seo.dc.gov/seo/frames.asp?doc=/seo/lib/seo/services/edl/pdf/regulations_degree_granting.pdf&group=1507&open=|3
1195|

Florida
http://www.fldoe.org/cie/complaint.asp

Georgia
http://rules.sos.state.ga.us/docs/392/5/06.pdf

Hawaii
http://hawaii.gov/dcca/ocp/consumer_complaint

Idaho
http://legislature.idaho.gov/idstat/Title33/T33CH24.htm

Illinois
Use institutional Ombudsman/Dean/Department Head/Provost - Hotline (217) 782-2551
http://www.ibhe.state.il.us/consumerinfo/complaint.htm
This link requests complaints be directed back to the institution

Indiana
http://www.in.gov/che/

Iowa
http://www.iowacollegeaid.gov/images/docs/file/forms/constituentrequestform.pdf

Kansas
http://www.kansasregents.org/resources/PDF/524-ComplaintProcedureandForm.pdf

Kentucky
http://www.lrc.ky.gov/kar/013/001/020.htm

Louisiana
Link not found for complaint process. General link:
http://regents.state.la.us/

Maine
Link not found for complaint process. General link:
http://www.maine.gov/education/

Maryland
Link not found for complaint process. General link:
http://www.mhec.state.md.us/

Massachusetts
http://www.mass.edu/forstudents/complaints/complaintprocess.asp

Michigan
http://www.michiganps.net/complaint.aspx

Minnesota
http://www.ohe.state.mn.us/mPg.cfm?pageID=205

Mississippi
Link not found for complaint process. General link:
http://www.mississippi.edu/mcca/

Missouri
While the department does require students to pursue resolution through institutional processes, which are required as part of the
licensure standards, the department does maintain a process for the review of student complaints at licensed schools. Information
about that process is not currently available from the department’s website but is distributed to students upon request.

Montana
Link not found for complaint process. General link:
http://mus.edu/board

Nebraska
Not available online.

Nevada
http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm

New Hampshire
Complaints regarding non-compliance with agency New Hampshire Code of Administrative Rules. Made to Executive Director of the Commission.
http://www.nh.gov/postsecondary/complaints

New Jersey
Link not found for complaint process. General link:
http://www.state.nj.us/highereducation/

New Mexico
Link not found for complaint process. General link:
http://www.hed.state.nm.us/

New York
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

North Carolina
If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the student may file a complaint with the
following office: Post-Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration. 910 Raleigh Road, Chapel Hill, NC 27515-2688, telephone (919) 962-4558. The student may contact UNC General Administration for further details.

North Dakota
Link not found for complaint process. General link:
http://www.nd.gov/cte/

Ohio
Not available online.

Oklahoma
Link not found for complaint process. General link:
http://www.okhighered.org/

Oregon
Link not found for complaint process. General link:
http://www.osac.state.or.us/oda/

Pennsylvania
Link not found for complaint process. General link:
http://www.education.state.pa.us/portal/server.pt/community/bureau_of_postsecondary_education/7325/division_of_higher_educ
ation/522367

Puerto Rico
For IHEs’ go to PRCHE - Chapter XIII:
http://www.gobierno.pr/NR/rdonlyres/F15F15DF-A8C1-4341-A752-
4490FF6791A3/0/REGLAMENTO_EN_INGLES_OTORGAMIENTO_DE_LICENCIAS_A_IES_DE_PR.pdf

For other postsecondary non degree granting go to PRGEC - Article 3.4 (in Spanish):
http://www.cge.gobierno.pr/reglamentos/Reglamento%20de%20Licencias.pdf

Rhode Island
Link not found for complaint process. General link:
http://www.ribghe.org/

South Carolina
http://www.che.sc.gov/AcademicAffairs/License/Complaint_procedures_and_form.pdf

South Dakota
Link not found for complaint process. General link:
http://www.sdbor.edu/

Tennessee
Link not found for complaint process. General link:
http://www.tn.gov/thec/Divisions/LRA/PostsecondaryAuth/psa.html

Texas
Link not found for complaint process. General link:
http://www.thecb.state.tx.us/

Utah
http://consumerprotection.utah.gov/complaints/index.html

Vermont
Link not found for complaint process. General link:
http://www.education.vermont.gov/new/html/mainboard.html

Virginia
http://www.schev.edu/forms/StudentComplaintInformation.pdf

Washington
http://www.hecb.wa.gov/autheval/daa/ConsumerInformation.asp

West Virginia
Link not found for complaint process. General link:
http://wvhepcnew.wvnet.edu/

Wisconsin
http://eab.state.wi.us/resources/complaint.asp

Wyoming
Link not found for complaint process. General link:
http://edu.wyoming.gov/Programs/schools/private_school_licensing.aspx




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