Complaint Resolution
Campus Ombudsman The West Texas A&M University ombudsman provides students with an unbiased outlet to make known their complaints and concerns as they pertain to the University’s policies and procedures. The ombudsman will listen to complaints, answer questions and provide students with information and assistance to address their concerns. The ombudsman will act without bias in proposing options to informally resolve the issue at hand. Communications received by the ombudsman may be kept in confidence to the extent provided by law. The ombudsman promotes good and fair processes and does not act on behalf of the individual or the University. Submit a complaint, or contact the campus ombusdman by phone, email or office visit. Casey Garrett
Campus Ombudsman
Student Affairs
Jack B. Kelley Student Center, Suite 102M
806-651-2051
cgarrett@wtamu.edu Note: Contact with the ombudsman does not constitute official notification to the University. | 
