Physical Plant

The Facilities and Construction management team strives to make our WTAMU buildings and grounds attractive, clean, safe, and energy efficient. Our team puts into motion continual improvement initiatives to provide exceptional service and maintain a tradition of high standards of excellence.

In addition to all the day-to-day requirements of maintaining the University, the physical plant department operates and maintains the University's campus utility systems such as electrical, lighting, HVAC, air conditioner space temperature controls, water systems and the hot water boiler/chill water plant.

Other support organizations of the department include:

• Renovations and Construction
• Energy Management
• Space Management

Weslee Green

Assistant Vice President Facilities & Construction

wgreen@wtamu.edu
Office: 806-651-2939

Every effort is made to ensure that work is assigned and completed in a timely, quality manner. However, if the quality of service provided by our department is not up to your expectations, we encourage you to contact Stan Pena, Assistant Vice President for Facilities, at (806) 651-2939 with any Quality Assurance questions or concerns. All concerns will be investigated and we will provide a reply to the requester as part of our Customer Response. Should you have positive comments about the services provided, we would welcome these comments and ask that you complete our SSC customer satisfaction surveys sent out

Requests for new construction, renovation, equipment installations, or change of space usage must be submitted in writing to Facilities Management. The request must have the approvals as designated on each of the forms provided. A preliminary cost estimate will be provided to determine its economic feasibility prior to the securing of proper funding.

NOTE: It is essential that no changes, modifications or additions be made to any university campus structure or utility system without the approval of Facilities Management.

Mark Powell
Unit Director
mark.powell@sscserv.com
806-651-2138

West Texas A&M University’s physical plant operations partner and are under the charge of SSC Service Solutions, a member of Compass Group USA. We employ approximately 140 associates tasked with providing custodial services, building maintenance, and grounds upkeep for more than 2.9 million square feet of building space and over 378 acres of landscape.

Mission

Office Information

Procedures for Submitting a Work Order to SSC

Step 1: Contact the SSC front desk at 806-651-2133, or send an email to physicalplant@wtamu.edu. Be prepared to provide a complete description of the issue, the building name and room number where the problem persists, and your name, phone number, and email address. With the email address provided, you will be able to receive updates on the work order through Maintenance Connection.

Step 2: Once a work order is submitted, if any additional information needs to be given, please contact Cindy Riggs at 806-651-2144 or cindy.riggs@sscserv.com with the work order number and detailed information you need updated.

Step 3: If Cindy Riggs cannot be contacted, please contact Jennifer Jones at 806-651-2142 or jennifer.jones@sscserv.com with the work order number and detailed information you need updated.

Step 4: If either Cindy or Jennifer cannot be contacted, please contact the front desk at 806-651-2133 with the work order number and detailed information you need updated. 

Step 5: If an emergency occurs between the hours of 5:00pm and 8:00am, Monday through Friday, or any time on Saturday or Sunday, please contact the Boiler Plant at 806-651-2200. Be prepared to provide a complete description of the issue, the building name and room number where the problem persists, and your name, phone number, and email address.