FAQ: What if I Can't Find the Book on the Shelf?
There are several reasons that the book may not be on the shelf. The primary reason is that a patron has checked out the book.
While looking through the results list of an online catalog search, the book will indicate that it is "Available at" or "Checked out from". You can view the due date within the book's record under the "Get It" section and will say something like "On loan until...". If the book is due back within time for your anticipated use, you may place a hold on the book so that it will be held for you at the Circulation Desk when the book is returned.
You may place the hold from the online catalog on the page where you found the book; or you may ask a Circulation staff member to place a hold on the book. When the book is returned, the Circulation Staff will call and/or mail a notice that the book is being held for you at the Circulation Desk. Books are held for 10 days.
If the book is in the process of being returned to the shelves, it may be on the sorting shelves in the Circulation offices. Someone at the Circulation Desk can check for you. If it is not on the sorting shelves, fill out a "locate slip" so that we can continue to look for the book. When it is found, the Circulation staff will place the book on the hold shelf as well as call and/or mail a notice that the book is being held for you.
If the book has been slightly damaged, it will be repaired either in the library or sent to a professional book bindery. If the book has been sent to the bindery, the status line in the book's online catalog record will indicate at Bindery. Therefore, it is unavailable.
If the library is in the process of mending the book, Temporarily shelved at Circulation Unit - Mending Room will appear after "Location" in the full online catalog record of the book. This notation indicates that the book is awaiting repair by Cornette Library staff. Therefore, it is unavailable.
If the full online catalog record of the book indicates a status of Missing, the book is missing and has not been found.
A status of Lost in the full online catalog record of the book indicates one or all of several possibilities:
- That the book has been checked out so long without having been renewed by a patron that it is assumed to be lost.
- That the book has been marked for withdrawal from the library.
- That a patron has lost the book and has paid for the replacement of the book. In such case, the catalog record is retained until the new book arrives.