Frequently Asked Questions
Living on campus is a fun and rewarding experience. The Office of Residential Living, Resident Assistants and Hall Coordinators are here to make sure your home in the residence hall is comfortable, safe and enjoyable. Feel free to contact us with any questions or concerns.
Do I have to live on campus?
WTAMU is committed to the success of each student. Because of this commitment, the University requires all students to live on campus if:
- They are under 21 years of age, or
- They have fewer than 60 semester credit hours (post-high school) accumulated, and
- They are enrolled in twelve or more semester credit hours.
The housing agreement is valid for one full academic year (fall/spring). Students that fall under the above requirement on the first class day of the semester of initial enrollment/re-enrollment (for each academic year) are required to fulfill their housing agreement for the current academic year. Any exception to this requirement must be requested and approved through the Office of Residential Living. For more details on the University requirement and exemptions, visit the Housing and Meal Plan Requirements page.
How are hall and roommate assignments made?
Assignments are based on the date housing applications and deposits are received. The Office of Residential Living strives to honor specific roommate requests. Such students should attempt to submit applications early and simultaneously. The Office of Residential Living attempts to meet all roommate and hall requests, but unfortunately is not able to grant every request.
Who will be in charge of the residence hall?
Each residence hall houses a Coordinator and 4-12 Resident Assistants. Coordinators are graduate or senior level students that live in the building and are responsible for the operation of the hall. The Coordinator is responsible for supervising hall staff, daily management, and advising the hall council. Resident Assistants live among the residents and are responsible for creating programming and peer counseling in their living areas. The hall staff provides assistance to students 24 hours a day.
When do I get my $100 deposit back?
When you check out of the halls for the final time, you will fill out paperwork enabling you to have your deposit refunded. As long as a resident doesn’t have any disciplinary holds, hasn’t damaged property, checks out properly, and cancels prior to deadline, they will be refunded their $100 deposit.
Can I stay in the halls over a holiday break?
Students are allowed to stay in the halls over some holidays. All students staying over a break need to sign up in the Office of Residential Living or at their residence hall desk. There is no charge to stay in the hall over Thanksgiving, Easter, or Spring Break. Students staying over Christmas break or between semesters will be required to pay in advance. These nights are not covered in the standard semester rate. Students should also be aware that they may be required to relocate to a designated residence hall for the duration of the break.
Are the residence halls safe?
We make every effort to create a safe living environment for all residents. The University Police Department patrols the campus 24 hours a day. Our staff is trained to monitor and report various safety concerns. Emergency procedures are addressed each semester with the residents. Outside phones act as emergency phones. Students are encouraged to lock their doors when they’re away from their rooms and to report any suspicious activity to residence hall staff.
What would I do if I got locked out of the residence hall at night?
A resident that loses their keys will be able to contact a staff member 24 hours a day. Each hall has a night duty number which rings in the Resident Assistant's room that’s on duty. Each hall has an outside phone, which enables calling the night duty number.
Can I change roommates or halls once I arrive?
During the first two weeks of school, we allow students to change rooms as long as you work it out with your roommate and our residence hall staff.
If I have any problems in my residence hall, what should I do?
You are encouraged to contact the Resident Assistant or Coordinator in your hall. These individuals will be able to assist you. If you need additional information, you are welcome to contact the Office of Residential Living and we’ll assist you in finding answers or solving problems.
Telephones are available in common areas throughout each residence hall for on-campus and local phone calls. Information will be provided at check-in for residents who wish to have a phone line in their residence hall rooms. Residents who choose to have a phone line in their room will be responsible for a service charge separate from the room rate.